Sales Policy for BLUESORA

Effective Date: February 20, 2025

At BLUESORA, we are committed to providing an exceptional shopping experience and offering the highest quality luxury jewelry. This Sales Policy outlines the terms and conditions that apply to purchases made through our website https://bluesora.xyz.

1. Product Availability

  • Stock Availability:
    All products listed on the BLUESORA website are subject to availability. We make every effort to ensure that all items are in stock, but in the event an item is unavailable after an order has been placed, we will notify you immediately and offer alternative solutions such as backordering or a full refund.

  • Pre-Orders:
    For certain items, we may offer the option to pre-order. Pre-order items will be shipped as soon as they are available. You will be informed of the estimated delivery time upon placing your order.

2. Order Placement and Confirmation

  • Placing an Order:
    By placing an order on the BLUESORA website, you are making an offer to purchase the items in your cart at the prices listed at the time of purchase. BLUESORA reserves the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or issues with payment authorization.

  • Order Confirmation:
    Once your order is placed, you will receive an order confirmation email. This email will contain details of your purchase, including the products ordered and shipping information. Please review this confirmation carefully to ensure all details are correct. If you notice any errors, please contact us immediately.

3. Payment Methods

  • Accepted Payment Methods:
    We accept a variety of payment methods, including:

    • Major Credit Cards: Visa, MasterCard, American Express, Discover
    • PayPal
    • Other secure online payment methods as available during checkout

  • Payment Processing:
    Payment for orders will be processed at the time of checkout. Your order will be shipped once the payment is successfully processed and verified. If there is an issue with your payment, we will notify you and may request an alternative payment method.

  • Currency:
    All transactions are processed in USD (United States Dollar). If you are shopping from outside the United States, your payment provider may charge currency conversion fees.

4. Pricing and Taxes

  • Pricing Accuracy:
    We strive to provide accurate pricing on our website. However, in the event of a pricing error, BLUESORA reserves the right to cancel or modify your order. If there is a pricing discrepancy, we will contact you before processing the order.

  • Sales Tax:
    Sales tax will be applied to orders based on your shipping address and local tax laws. The applicable tax will be calculated during checkout.

5. Shipping and Delivery

  • Order Processing and Shipping:
    Orders are processed within 1-2 business days from the time of purchase. Shipping times vary depending on the delivery method and location. Once your order has been shipped, you will receive tracking information.

  • Shipping Costs:
    Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer both standard and expedited shipping options.

  • International Shipping:
    We offer international shipping to select countries. International shipping fees and delivery times vary depending on your location. Any customs duties or taxes are the responsibility of the customer.

6. Returns, Refunds, and Exchanges

  • Return and Refund Policy:
    We accept returns within 30 days of delivery for unused, unworn, and undamaged items. Please refer to our Refund and Returns Policy for more details on eligibility, process, and timelines.

  • Exchanges:
    Currently, BLUESORA does not offer direct exchanges. If you wish to exchange an item, please return the item and place a new order for the desired item.

  • Damaged or Defective Items:
    If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund for the damaged item.

7. Customer Responsibilities

  • Accurate Information:
    Customers are responsible for providing accurate billing and shipping information at the time of order. If the provided information is incorrect, we may not be able to process your order or deliver the items.

  • Review of Terms:
    By placing an order with BLUESORA, you acknowledge that you have read and understood our Sales Policy, and you agree to abide by its terms and conditions.

8. Limitations of Liability

  • Disclaimer:
    BLUESORA is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or the products purchased. We do not guarantee that the website will be error-free or uninterrupted.

  • Product Use:
    BLUESORA is not liable for any injuries or damages caused by the misuse of our products. We encourage customers to follow all care instructions and guidelines provided with each product.

9. Governing Law and Dispute Resolution

  • Governing Law:
    These Terms and Conditions are governed by the laws of the United States and the state of Missouri. Any disputes arising from these terms will be resolved in the appropriate courts in Missouri.

  • Dispute Resolution:
    In the event of a dispute, we encourage you to contact us first. If a resolution cannot be reached, you agree to resolve any legal disputes through binding arbitration.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact our customer service team:

  • Email: info@bluesora.xyz
  • Phone Number: (660) 679-4258
  • Address: 300 S Delaware St Butler, Missouri